hank you for choosing our online store for your purchases! To ensure an efficient and satisfactory delivery experience, we offer the following shipping and delivery policy: ​

 

1- Delivery options: a. Courier services: We work with reliable logistics partners to handle deliveries. Service options may vary depending on the region and carrier availability.

​

2- Shipping costs: a. Shipping price: The shipping cost is calculated based on the package's weight, size, and destination. During the checkout process, you will see the shipping cost before confirming your payment.

​

3- Delivery times: a. Estimated delivery time: The estimated delivery time will be provided during checkout, taking into account the delivery region and carrier availability. Please note that delivery times are estimates and may vary due to external factors such as weather conditions, holidays, seasonal demand, and unforeseen logistical issues.

b. Tracking: Once your order has been placed and picked up by the carrier, we will provide a tracking code so you can monitor the delivery status via our website or the carrier's website.

​

4- Delivery issues and challenges: a. Adverse situations: Unfortunately, situations beyond our control may sometimes arise that affect your order's delivery, such as strikes, operational issues, or transit disruptions. In such cases, we will do our best to resolve the issue and keep you informed of any delays or incidents.

b. Customer Service: If a problem occurs during delivery or if you have questions about your order status, our customer service team is available to assist you and find a suitable solution.

​

Please remember to read and understand our Terms and Conditions of Sale before making a purchase. If you have any further questions or need more information, our customer service team is available to assist you. Thank you once again for choosing our online store, and we wish you an excellent shopping and delivery experience!